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Welcome to Geeksoft Technologies LLC

We are a secure desktop support company that provides you online support for your computer through secure access in order to fix your computer problems. The Geeksoft Technologies LLC service and network are operated by highly qualified and certified technicians. By registering yourself on our web site at www.geeksofttechnologies.com, you (the “User”) signify that you have read, understand and agree to be bound by these Terms (“Terms of Use” or “Agreement”), as a registered member of Geeksoft Technologies LLC . Geeksoft Technologies LLC reserves the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these Terms of Use, then you may cancel our services at any time. It is your responsibility to check our Website regularly in order to determine if there have been changes to these Terms of Use and to review such changes.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

You: “You” mean you individually or any individual or any user acting on behalf of owner or employer.

AGREEMENT:
The Plan Order will form the part of the “Agreement” if the person above the age of eighteen (18) Register himself/herself for receiving Geeksoft Technologies LLC services for the desired service, and as per the needs of the user’s computer without anyone’s undue pressure and with the full consent of the individual (“You”) as well as The Plan Order will form the part of the “Agreement” only if the same has been acknowledged by ” Geeksoft Technologies LLC ” in writing or by phone. You must agree to the Terms and Conditions in order to be eligible to use the Geeksoft Technologies LLC Portal (defined below), or obtain Service (defined below).

Service Qualifications; Account Security
To purchase services through Geeksoft Technologies LLC , you must register and comply with these Terms of Service. You agree to accept responsibility for all purchases and other activities that occur under your account. Geeksoft Technologies LLC offers its services/products only to those users who can legally make purchases with a credit card or debit card. If you are under 18, you can make payment to Geeksoft Technologies LLC only with the involvement of a parent or guardian.   Geeksoft Technologies LLC reserves the right to refuse or cancel orders or terminate accounts, at any time and at our sole discretion.

No agreement shall be entered into with any person under the age of 18. 

“SERVICES” AND the ”Geeksoft Technologies LLC Website”
All references to “Services” refer to any Geeksoft Technologies LLC service that you enter into with Geeksoft Technologies LLC through use of the Geeksoft Technologies LLC website located at www.geeksofttechnologies.com (”Geeksoft Technologies LLC”) or by calling the Geeksoft Technologies LLC phone number mentioned on the website. These Terms and Conditions govern all services made available through the Geeksoft Technologies LLC website, and any use of the Geeksoft Technologies LLC website. In the event of any conflict, these Terms and Conditions cover any form that you submit requesting services.

“MATERIALS”
“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQ’s, product information, quick reference guides, or other works of any kind that are made available to download from the Geeksoft Technologies LLC website are the proprietary and copyrighted work of Geeksoft Technologies LLC and/or its proprietors. The definition of other Geeksoft Technologies LLC owned, operated, licensed or controlled site.

“SOFTWARE”
“Software” means a computer program of any kind, whether owned or produced by Geeksoft Technologies LLC; or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. All elements of the Software are protected under copyright, trade secret, unfair competition, and other laws.

“ONE TIME SUPPORT”
“One Time Support” is a single service which is offered by Geeksoft Technologies LLC and does include any Instant Support such as “Per Incident” or the like.  Secure Access Repair Session varies on a per incident basis and no further charges beyond the initial support charges will be debited to the customer unless a mutual payment in installments is agreed to by Geeksoft Technologies LLC and the customer and submitted and included via the DocVerify invoice.

SUBMISSION OF PLAN ORDERS; SERVICE PLANS-
You may order Services by either submitting a ticket through the Geeksoft Technologies LLC website, or by calling Geeksoft Technologies LLC at our help desk number. Once Geeksoft Technologies LLC receives your ticket, you will receive an email from Geeksoft Technologies LLC at the email address that have provided to Geeksoft Technologies LLC as part of the Registration Process for the Services. Geeksoft Technologies LLC is not responsible for rendering Services in connection with any ticket that it has not received.

Geeksoft Technologies LLC will attempt problem diagnosis and a solution over the telephone, through chat, email or other means as it deems most appropriate under the circumstances; including secure access. You understand that if secure access is used on your computer there will be no residual software from the secure session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All services are subject to Geeksoft Technologies LLC’s Limited Warranty, which is set forth below. Monthly protection plans are purchased on a monthly basis, unless cancelled.

FEES:
Services will be available once you have made payment  according to the requirements of the corresponding order. You understand that certain services may have one-time fee including, but not limited to “Service Fee” and/or “Activation Fee”.

PAYMENT METHOD AND TERMS
We accept Visa, MasterCard, and debit cards, as well as personal checks, echecks and money orders as forms of payment. By submitting an order through the Geeksoft Technologies LLC website, you authorize the Company, or its designated payment processor, to charge the account you specify for the subscribed amount. All payments are to be made in USD.

CARD PAYMENT:
You may be asked to provide us with a debit or a credit card number for subscribing the services as Geeksoft Technologies LLC also uses a very secure and easy mode of payment in order to activate your Service. You hereby authorize Geeksoft Technologies LLC to charge and/or place a hold on your debit or a credit card with respect to any unpaid charges for Services or any related Services/Products. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Geeksoft Technologies LLC and/or any other company who bills products or services, or acts as billing agent for Geeksoft Technologies LLC to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Geeksoft Technologies LLC with updated credit card information upon Geeksoft Technologies LLC ‘s request in case any time the information you previously provided is no longer valid. You acknowledge and agree that neither Geeksoft Technologies LLC nor any Geeksoft Technologies LLC affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number.   When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds then an additional $25 fee will be assessed.

RENEWAL POLICY:
Geeksoft Technologies LLC does not have Auto Renewal policy, so if you want to renew your purchased plan, you will need to contact our representative, either by e-mail or phone.

September 2017
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